Customer Testimonials

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DealerRater Feb 19, 2025

Friendly and easy check in and the work was done in a reasonable amount of time.

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Google Feb 18, 2025

Hannah and Cassandra were wonderful to work with, so patient, knowledgeable, and really went above and beyond to get me in the car I wanted. Thank you

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DealerRater Feb 15, 2025

Work was completed for what I requested - on time and at cost- much appreciated thanks

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Google Feb 15, 2025

Jeremy and Cassandra were great.

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DealerRater Feb 13, 2025

I was contacted by many other dealerships there was no pressure from this dealership . My phone received calls and emails daily trying to sell me a vehicle that I wasn’t even wanting to buy . If I asked about one vehicle they would send me info on a vehicle that was 75,000 to 100,000 it was very annoying . Kayley was very professional and helpful . I never felt pressure at all from her . She helped me purchase exactly what I was looking for .

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Google Feb 12, 2025

Robert and Nik took good care of us!

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DealerRater Feb 12, 2025

Ky was very kind/informative and did a fantastic job. Would definitely recommend him to anyone.

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Google Feb 11, 2025

KY and Cassandra did a great job of helping me get into a new vehicle!

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DealerRater Feb 10, 2025

They took care of my vehicle in a timely manner . Also gave me a ride home

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Google Feb 9, 2025

Jeremy Cassandra

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DealerRater Feb 9, 2025

Called and booked a inspection and overall check of my bronco. Was pleased with quick turn around, profesional workmanship and best of all no unnecessary upsells or additional charges. Very pleased

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Google Feb 8, 2025

Robert and Nick took great care of us. Highly recommend them and the dealership

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DealerRater Feb 8, 2025

Dealership friendly turn around time was excellent. Explanation of service was very good. Am very pleased

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Google Feb 7, 2025

Highly professional team.. they we're responsive to all million of my questions, and was able to purchase an amazing vehicle!

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Google Feb 6, 2025

This review is for my buddy who isnt able to do the google reviews but he wanted me to say that hannah was great she helped out alot and got all questions answered when buying thier bronco and wanted to give a special shoutout to Anthony and the general manager who really worked with him and his wife to make sure a deal was made and they got a good value for their trade in so thank you kenny ross!

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DealerRater Feb 6, 2025

Knowledgeable friendly employees! Got the truck I wanted in 2 days from Ohio. Adam, Ray and Cassandra were very helpful and the purchase was completed quickly and efficiently! Will definitely be back for my next truck 🛻

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DealerRater Feb 5, 2025

So accommodating! We wanted a F150 we saw online in Ohio they had it in 2 days! Easy negotiations and great staff

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Google Feb 5, 2025

Awesome experience-- Kaeley and Cassandra were really fabulous. Very friendly and polite, they got me in and out in no time. No BS. No pressure. Highly Recommend Kenny Ross Ford South.

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DealerRater Feb 3, 2025

Kaeley was great to work with, I was able to trade in my car and leave with a new vehicle in the same day.

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DealerRater Feb 2, 2025

Kaylee and Robert were phenomenal to work with. So knowledgeable and friendly. Would highly recommend them to anyone!!

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Google Feb 2, 2025

This is the 4th Vehicle I have Purchased from them now, and have always had an Excellent Experience with them. The Sales Clerks are as Professional as they come and the rest of the Staff is Awesome as well. I would Suggest them to anyone looking to Buy a New Car.

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DealerRater Feb 2, 2025

Fairly good dealer. Robert is the one that is responsible for my documentations but I think he is very impatient. Just this problem

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Google Feb 2, 2025

Robert and Kaylee were phenomenal to work with. Highly recommend!!!

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Google Feb 1, 2025

Alex and Robert took were great

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Google Feb 1, 2025

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Google Feb 1, 2025

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Google Feb 1, 2025

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DealerRater Feb 1, 2025

This is our 2nd vehicle purchased from Alex, he is very personable and a pleasure dealing with.

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Google Feb 1, 2025

Robert and Hannah are great can't beat them very understanding didn't rush me explained very good not pushy very nice people working for you id tell anybody where I got my new vehicle at Thank you

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Google Feb 1, 2025

Kenny Ross Ford South, in Pittsburgh is a great choice to buy a new Ford Truck. Having been through the process with the sales team there, I can tell you they care about your decision. I am very happy after making the decision to buy from Kenny Ross Ford South.

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Google Jan 31, 2025

One of the best experiences I ever had Such nice people.

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Google Jan 31, 2025

It never feels great when your kids are across the state trying to get a car repaired. I owe Paula a big shout out for seeking feedback on our experience and making sure I was satisfied. The next time we need the car serviced I will have no reservations taking it to Kenny Ross South.

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DealerRater Jan 31, 2025

Very quick turnaround of my oil change. Very pleased. Staff was friendly, courteous, and knowledgeable. Got a free car wash as well.

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Google Jan 30, 2025

Jeremy and Robert took care of me

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Google Jan 30, 2025

Hannah and Robert took great care of me

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DealerRater Jan 29, 2025

Alex was pleasant to work with and made the process easy. No need for a lot of back and forth. He made accommodations after the sale as well.

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Google Jan 28, 2025

Hannah and Robert took great care of me!

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DealerRater Jan 27, 2025

Easy to schedule the appointment, was on time, I was able to send copy of the alerts via my iPhone. Hopefully the problem was resolved, I will know on the next highway drive when it’s snowing.. I highly recommend this Ford dealer and service department.

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Google Jan 25, 2025

Karley was outstanding in helping me find my Mach-e. Very pleasant and informative. Cassandra also made the lease process very easy!

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DealerRater Jan 25, 2025

I want commend the Collision Department and Dan Francus, collision department manager for their outstanding customer service. The collision technicians do excellent work and Gavin and Grace in the office provide excellent customer service. These are an empathetic group of employees who care about the stress that comes with being involved in a car accident. Paula Mooney's service department and all the service writers are also excellent to work with. We had the annual service work done to our Bronco on the same day that the Collision Department did the body work on our car.

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Google Jan 25, 2025

I had a lot of help today financing a car with Jeremey and Cassandra I was struggling looking for a new vehicle and they took amazing care of me here and helped me come to the right decision.

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Google Jan 24, 2025

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Google Jan 24, 2025

Robert and Alex did great 👍

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DealerRater Jan 24, 2025

Experienced, listen, very kind, upfront about potential costs!!! Called prior doing the work and gave an accurate window of time for completion.. Great team!!!

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Google Jan 24, 2025

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Google Jan 23, 2025

Nick and Robert took good care of us.

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DealerRater Jan 22, 2025

Best truck purchase experience. Alex the salesman made the experience stress free and easy. He found us the truck we wanted negotiated and Ray sealed the deal. Cassandra was wo derful with the loan financing with her knowledge and quick process. All in all a great experience. We will be back for our next truck!

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DealerRater Jan 22, 2025

Keagan did a good job taking care of what I was there for, wish they would’ve included a wash , but it was pretty cold so no worries

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DealerRater Jan 22, 2025

Was well taken care of had a great experience will definitely go back The sales people went above and beyond to get the deal done

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DealerRater Jan 22, 2025

The staff in the service department were excellent. The work was completed promptly and efficiently.

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DealerRater Jan 21, 2025

Great service here. use to go to Bridgeville location, but now a regular here. Everyone very friendly.

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DealerRater Jan 20, 2025

Always a good experience when I have to take my car in for inspection. I was greeted by a woman when I arrived who was very friendly and it is hard to tell from the photo but that might have been Hannah. When I am nervous I never remember names. My service sheet said my advisor was Keegan but I think Nick must have been the young man who came to get me when I was waiting and who checked me out. Also very friendly and helpful.

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DealerRater Jan 20, 2025

Very efficient sales process - friendly, welcoming staff from sales to finance. Jeremy was fantastic to deal with.

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Google Jan 18, 2025

Nick and Cassandra were so fun to work with.

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DealerRater Jan 17, 2025

Very nice good people working there I was covered by my points so service for oil change was free

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Google Jan 16, 2025

Great experience

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Google Jan 15, 2025

Kaeley and Cassie were amazing!

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Google Jan 15, 2025

From from the initial call to Nick - I felt comfortable in moving ahead with the possibility of leasing or purchasing a vehicle here at Kenny Ross Ford South. He did his best in accommodating what our needs were. He was very knowledgeable & answered all of our concerns. We appreciate his excellent customer service ! Also we are very satisfied with the excellent customer given to us by Cassie . Her knowledge of the finance part was exceptional ! 5 Stars for her also !

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Google Jan 14, 2025

Alex and Rob worked with me and got me a great deal on the car we were looking for.

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Google Jan 13, 2025

Our salesman Jeremy helped us get the perfect vehicle.

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Google Jan 12, 2025

Appreciate Nick. He was great to work with! And Cassie made the process easy!

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Google Jan 11, 2025

They did a great job on fixing my Subaru outback. Dan kept me updated on the status of my car as well. They’re actually probably one of the best in the Pittsburgh area, which is why they have such great reviews.

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DealerRater Jan 11, 2025

Went in for just a basic oil/filter change. Service dept. had me in and out in an hour. Doesn't get better than that. Another dealership had me there for a couple hours for the same service.

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DealerRater Jan 10, 2025

They were extra mile. Far and beyond. Nice customer service and great work fixing my car

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Google Jan 10, 2025

We purchased our last two new vehicles from Kenny Ross Ford in 2018 and 2024. We will come back again when it’s time to trade in.

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DealerRater Jan 10, 2025

I ordered a Maverick Hybrid AWD in August. Alex was extremely helpful with that process. Mike kept me informed as to the status as the delivery date was close. Hannah helped with the delivery. All made the process pleasant.

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Google Jan 10, 2025

Hannah Joseph and Cassandra Maler are both outstanding employees and deserve the highest praise for their work. I will definitely recommend them both to anyone who is interested in a new or used vehicle.

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DealerRater Jan 10, 2025

I cannot say enough good things about the body work shop at Kenny Ross Ford South. They are professional and honest. I have had problems with them in the past (5 years ago) but recently they have really improved and I couldn't be happier. Bless the soul that vacuumed out my vehicle. Seriously. They deserve a pay raise.

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DealerRater Jan 9, 2025

After waiting for recall part , was very prompt into getting me in to have serviced. Rental and all accommodations were ready when arrived , also great communication . Thanks

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Google Jan 9, 2025

Kaeley was amazing!! I hate the car buying process and she and Robert made it sooooo smooth!! Such a great experience!!!!

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Google Jan 9, 2025

Robert and Jeremy took great care of us and we came from out of state. Seamless process!

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DealerRater Jan 8, 2025

Love my Escape. Customer service was great and my salesperson Hannah is a STAR!! Love my heated seats

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DealerRater Jan 8, 2025

Jeremy was great, explained everything perfectly and answered all of my questions. The process was very smooth and even got me a better rate. Thank you Jeremy!

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Google Jan 7, 2025

Every visit is a pleasure, work is done well and promptly. Paula Mooney is the best

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Google Jan 7, 2025

Robert and Jeremy took great care of me. Great service!!

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Google Jan 5, 2025

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Google Jan 4, 2025

KY was excellent, very helpful. So was Cassie in finance

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Google Jan 4, 2025

Salesperson Nick was very knowledgeable about all the features of the vehicle. The Raptor truck is awesome.

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Google Jan 3, 2025

While purchasing my truck, there was a mix up in the paperwork. Happens all the time. Everywhere. What set KENNY ROSS apart from 99% of the other dealers is, they not only listened to me when I brought it to their attention but Ray the Manager did all he could and worked to make it right. Forever grateful Ray p.s. shout out to my salesman, Ky. Awesome salesman and was super helpful. Thanks guys.

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Google Jan 2, 2025

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DealerRater Jan 2, 2025

Always happy with the quality of the work this dealership's service department performs. The service advisor is also very good at keeping you aware of the progress of the work they're doing.

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DealerRater Jan 2, 2025

Had a state inspection service scheduled and it was handled expeditiously and without issue. Customer Service Rep recommended using Ford Points and I was able to walk out without any cash out of pocket.

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Google Jan 2, 2025

John Hannah Cassie and Ray were all extremely helpful in finding me a new vehicle and leaving that day with the right car.

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Google Jan 2, 2025

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Google Jan 2, 2025

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DealerRater Jan 2, 2025

Myles, in customer service, made my experience painless from setting up my appointment, making sure he understood the problem, keeping me posted and arraigning my transportation.

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DealerRater Jan 2, 2025

They are very to work with everyone was helpful and I was in and out very quickly

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DealerRater Jan 1, 2025

Friendly, efficient, honest and professional. Have always been dependable and available. Much appreciated by me/family.

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Google Jan 1, 2025

Alex was a great salesman. He made buying a car painless. The whole experience was great as well as the other staff!

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DealerRater Dec 29, 2024

Service was timely and took a reasonable amount of time, also a good value. Only issue is a lack of communication when pulling up to the service area on whether to stay in the car or come into the office and the staff seemed to not want to come outside to provide guidance to people.

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DealerRater Dec 29, 2024

Great service people, very helpful and informative. Will be using Kenny Ross service again in the future.

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Google Dec 29, 2024

Ky was amazing and really listened to what I was looking for. Pleasure to work with. Cassandra made financing simple.

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DealerRater Dec 29, 2024

Great people to work with, performed to detail and love that they washed my vehicle afterwards

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DealerRater Dec 29, 2024

Alex was great to work with! Definitely will buy my next truck from him in 2 years

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DealerRater Dec 29, 2024

Always go there. They do exceptional repair work. My only complaint was that windows inside my car were dirty and smeared. The collision department is fantastic and contacted me with info that more damage was found and they took care of everything!

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DealerRater Dec 28, 2024

Great timely service…very nice and caring staff. Thanks and keep up the good work!

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DealerRater Dec 25, 2024

Service was great as always The people there are amazing and always very helpful and I appreciate that

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Google Dec 25, 2024

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Google Dec 24, 2024

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DealerRater Dec 22, 2024

Kenny Ross is close to home and I really appreciate that. I get both of my vehicles serviced at this dealership.

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