Customer Testimonials
I just picked up my Ford escape from having engine issues and they covered everything under warranty and loaned me a vehicle Paula kept in touch with me the entire time and I had excellent service every one in the service department are great people
Courteous and helpful customer service with no purchase pressure to keep the vehicle purchase pleasant.
Ray Glunt and Craig and were amazing to work with. Got my daughter the car of her dream. Thank you!
Rose was very helpful and a great person to work with. She was very knowledgeable in everything and helped out with the purchase of our daughters new truck! Thanks for the helpful experience.
My purchasing experience of a retail Maverick from Kenny Ross was overall mostly positive. Converting my reservation to an order was quick, easy, and a bit exciting, too. Staff: My salesperson John was kind, direct and competent, and would get back to me quickly about any questions I had. Rose the finance officer was also extremely capable and I really enjoyed working with her. Taking delivery took a long time. While I opted to inspect/test the vehicle which took roughly 45 minutes, the total time at the dealership was ~4 hours, some of the time working out details about the price ...
Rose in finance was very nice and helpful!
Love my 22 Bronco!!! Great experience at Kenny Ross Ford South!
Rose was great in explaining everything to me and working within my budget. The video was an extra layer of fluff that was not necessary thanks to her detailed explanation.. and Will Denk was a very good salesman despite his young age.
Seth & Ray were super helpful!! Answered all my questions & treated me very fairly as a first time car buyer. Absolutely in love with my bronco
Had an awesome experience at Kenny Ross Ford South. Thank you Ray, Will and Chuck for such an easy and amazing process!!
Had my recall and oil change done. Kayla was awesome to deal with. My tuck was done sooner than expected.
John and Ray were great! After a few hours they got everything settled for me. I made a 3 hour trip to buy a new truck, and I can definitely say it worth it! Highly recommend.
Michael Peacock helped me decide which car would be best for me. I could narrow the search down to three cars, than Michael helped give me all the details on them all and I got to test drive the best two options. I ended up leaving with a Bronco Sport which has been amazing to drive!
We recently purchased a new Ford from Kenny Ross South. The experience started out a little rocky, but quickly turned into a positive one, thanks to general manager John Eberlein. If you are in the market for a vehicle I would recommend you call John Folger 412-253-6230 his direct line. He is professional, knowledgeable and a down right nice guy. I would also like to give a shout out to Rose in finance, she was the icing on the cake. I would highly recommend this dealership. I certainly will be back for my next purchase. . Timothy Lescallette
Rose was great and made everything extremely clear. Great customer service. Highly recommend Jeremy is the best salesman! Go see him!
I would like to give a shout out to Craig Dennis! He is one of the most professional salesmen that I have had the pleasure of doing business with. He was informative, he was patient with all of my questions and concerns, and he made shopping for a vehicle less stressful for us. A major THANK YOU to Craig Dennis!!!! Lisa Isenhour
Great atmosphere and professional sales staff. Thank you to Craig Dennis for making our experience a pleasant one.
Found the perfect car. Ray and will did an outstanding job.
Kenny Ross Ford is exceptional. Ray Glunt and Rocky are fast and friendly they made it fast and easy for me to buy my car. Great deals!!!
Fantastic experience from start to finish at Kenny Ross! Ray Glunt was so helpful with financing, and Gary Bac and Jeremy Houser were both wonderful and did everything to make me happy!
Great car buying experience! Awesome salesperson.
Ray was very thorough and explained everything to me. He was very easy to work with
I've purchased several vehicles at this dealership because of the Service Department. It's conveniently located, the waiting room is nice, and the Service Department people were pleasant, knowledgeable, kept me informed, and explained what needed to be done. I've never had problems with the work that the mechanics completed. I trust them to do the job right and at a reasonable price.
Thank you Jeremy and Ray for your professionalism and help with the purchase of my truck!
Picked up my 2021 Ford Bronco Badlands a couple weeks ago. John was wonderful and transparent throughout the entire process - from the reservation, through the ‘waiting game’ and texting as soon as the vehicle hit the lot. Jeremy was very professional, patient with us as customers and super informative about the vehicle. Ray made the financing process quick and easy. No haggling, no surprise charges, no nonsense. I highly recommend the entire team at Kenny Ross Ford.
Purchased a new 2022 escape at Kenny ross ford today.what a great experience!!i give 10 stars to ray glunt the finance manager who handled my transaction.he was friendly,personable and took the time to explain things about the paperwork so it was crystal clear to me.this is one person Kenny Ross should be proud to have on their team,he is a keeper!!!!!!Also can’t say enough positive things about my salesman rocky,worked hard to make everything work to the satisfaction of both myself and the dealership,his qualifications shine!
I don’t think I have ever been as comfortable with the buying process with a dealer as I did with Kenny Ross. Joanne specifically helped me with some complications that I had and I could not thank her enough. I will definitely be recommending this dealership to my friends!
Picking up our dream 2022 Bronco at Kenny Ross Ford today. Everyone here has been amazing to work with! Special shout outs to Mike Peacock and Ray Glunt! We have been treated like royalty here. Can't recommend highly enough! No hard sells and everyone here actually loves cars. Great experience. A+++
Craig was super helpful and polite. Ray was quick and answered all my financing questions.
I got a new phone and my automatic starter wasn't hooked up to my new phone. jermony spent over an hour trying to reconnect it being I didn't know my email or password. Thank you for your patience and kindness. Ready to hit start from my phone again. Thank you so much.
Gary and Ray were great to work with.
What a wonderful experience buying our new car with John Folger. Rose Lattanzio, thank you for helping us with our financing.
Mike helped me out with getting a great price on my trade in and showing me everything with the explorer and Rose made the paperwork process easy and quick explaining everything perfectly, if you’re looking for a new Ford i highly suggest Kenny Ross South!
Inspection was completed within 4 hours, service advisor was very courteous.
Gary and Ray did wonderful taking care of us today!
Huge huge huge shout out to Mike for helping us pick out our new 2021 Ford Escape - he showed us a few different years and styles and throughly explained each of the different features and price points while keeping in mind of our budget. We never felt pressured and it was a stress free process. Ray went through all of our financing finding the best interest rate and explained all of our coverage and warranties. He answered all of our questions and made sure we had a total understanding of our loan and was made sure we were confident in ...
Wonderful experience with this dealer and I have purchased a lot of vehicles in my life. Rose the finance manager was particularly impressive. Paperwork was fast and she offered me some great options that I hadn’t considered. Gary my sales person was top notch and really had his act together. Overall one of the best experiences I’ve had in a long time. Thanks team!! Well done.
Went in to "think" about purchasing a new vehicle but needed to make a decision between two models. After test driving the two models, the kindness and knowledge of the sales staff pointed me in the right direction. Mr. Glunt told me everything I needed to know about the leasing of my new car in the finance office and I can honestly say, I actually left with a smile on my face.
The service at Kenny Ross is awesome! We had issues with my husband's F150 truck and they got us in quickly, diagnosed the problem and searched for the needed parts even though they were on a national back order! It took a few extra days to get the parts in, so they gave him a brand new loaner car! The women in the service department are so nice and go above and beyond to accommodate their customers! This is a top notch, professional dealership and we will only come here from now on.
A very big "thank you" to Craig Dennis for getting me into my brand new Ranger. He worked his but off to make it work for me. He's very attentive and strives to make buying a vehicle at easy and simple as possible! And a big thank you to Ray Glunt for making the financing and purchase process seamless and easy. It made for a hassle free, pleasant experience! Thanks to everyone at Kenny Ross Ford South!
Super nice, super easy going, super honest people here. Willing to tell you the truth while trying to get you in the car that you want. Quick easy service, beautiful car. John and Ray rock.
Craig & Ray we’re really nice and cool. They helped us out on purchasing our 2016 Ford F150. I would highly recommend them.
Craig Dennis and Ray Glunt were such a huge help in helping me find a car that fit my budget and what I was looking for. In a market where it could not be much more difficult to buy a car, new or used, they stepped up and provided excellent prices, service and care. I would strongly recommend Kenny Ross Ford South to any friends or family in the market for a vehicle.
I spoke with the salesman Steve wine he was very helpful and he took very good care very courteous and very professional I had an exceptional time there he was a big help
I had a great Experience here. They could get me into a truck that no one else could I love my truck. I love dealing with these guys. Mike was a great salesman And he fought hard to get me in to my current truck And I cannot forget about ray he is a very great guy and he helped me in-and-out no problem with the banks. he made it feel like I was dealing with a old friend and both Mike and Ray made me very Comfortable not nervous for buying my first truck. In general kenny Ross is ...
Kenny Ross South is the best dealership I've been to. I've always been apprehensive of sales people but the sales people here go above and beyond and are not pushy. They give you the info you need and let you make a decision for yourself. Big shoutout to Nicolette Smith who was my first point of contact and held my hand throughout the entire process!
I was really down on my luck with finding a vehicle I wanted for the budget I set for myself.... Nicolette Smith went above and beyond to match me with exactly what I needed!!!! Please, if you're ever considering purchasing new or used come here! Everyone has been so pleasant from day one! Even the sales team!
Sarah was the absolute best!!! Made the whole experience of buying a car fast and efficient! Best experience!
After attempting to work with a few Ford Dealers I ended up at Kenny Ross South. The sale went perfect. Excellent Customer Service and what a great experience. Work with John Folger and wrapped my deal up real quick!!
Steve and Ray were awesome;!!
Very nice dealership, incredible staff, Sarah was sooo sweet and easy to talk to she helped with all of my needs !
I Worked with Steve W. In the sales dept. And Rose L. In the finance dept. Both were great! They were very professional and kind and made the car buying expierence as smooth as possible. I traded in vehicle and bought another and would absolutely recommend going to this dealership.
Rocky and Ray did what I thought couldn't be done. Thanks so much for everything. Will be back.
Greg and Ray did an excellent job I would definitely recommend them to somebody else they were very professional.
Well run dealership. Easy to work with. Friendly staff.
Always great service, quick and easy.
Exceptional customer service! I recently had to have some work done on my car due to the yearly inspection and Keith and Paula in the service department were awesome to work with!
Didn’t actually buy from here but this was just a product of current stock issues. JoAnne was really going to great lengths to help me find a very specific vehicle search. After all the help she had provided I wished the vehicle had been with them. But I would definitely recommend contacting them to find exactly what you are looking for.
I have bought several cars here, used the Service and Body Shop. Every time I have been treated with the utmost respect and courtesy.
I live in Maine and am in the car business for a different brand. My daughter in law lives in Ohio and wanted a new Ford Escape. I called and emailed a bunch of ford dealers in the area and either got no response or not willing to negotiate at all. I contacted the BDC dept at Kenny Ross Ford South and they were very helpful. They did a needs analysis and got me connected with the perfect sales rep to fit our needs. John was amazing! So helpful and he responded very quickly and always provided me with the ...
We had the best experience with Rocky and Ray. They kept us in the loop, listened to exactly what we wanted, found the perfect car for us and above all they were HONEST. I can’t recommend them enough. Thank you both!!!
Only dealership I trust taking my vehicles to. Always courteous and listen to my concerns if I have any when I bring my vehicle in for service.
I had a good experience here, I worked with Mike Peacock and his Finance Manager. They were both nice and easy to work with, not pushy or intimidating. I purchased a "new to me" Chevy Traverse. I'm happy with my purchase so far!!
Jeremy Houser is a ROCK STAR ⭐️. He made my experience comfortable and smooth. Very professional, knowledgeable and explained everything to me. I’m extremely happy with my purchase and will refer people to him. Rose the Financial person is extremely sweet and helped me personally. I want to thank both of them wholeheartedly.
Service staff is friendly and concerned about their customers.
Super easy experience! I inquired online and they responded quick and found the car I wanted. I went in the next day and in under an hour everything was done and I was driving my new escape! So easy. Joanne explained everything and will definitely go back again!
Provided excellent service. I buy all my cars there. ALL
As a truck driver I usually dread delivering to dealerships since there's never any room to navigate a 70 foot tractor trailer. Getting in and out was a challenge to be sure but the employees went above and beyond to help me get in, unloaded, and out safely. I wish all dealerships were like this
After I called 3 different places and was told I would have to wait 2 weeks for an appointment for my transmission, I called here and was in in two days. Really saved me. My car was fixed that day. Everyone was helpful and it was done quick. Paula and Will the sales manager were especially helpful! Would definitely recommend!
Best experience I've ever had buying a car! Joanne made the process quick, easy and found exactly what I wanted!
Kenny Ross Ford is one of the best places I have bought a car. And I have been to many! These guys are by far one of the best! So if you need a vehicle go to Kenny Ross Ford South!
The sales man, David Brown, was very helpful and had excelent follow through. He returned calls and was knowledgeable of the inventory. I did not buy a truck there but that was only because they did not have what I was looking for in stock.
I’ve been dealing with this dealership for many years now and today left a sour taste. I scheduled an appointment last week for 7am for a inspection. I came and was then told my car wouldn’t be worked on until 8 am when the technicians started. Why was I given this appointment time if technicians weren’t even in the building and I’m waiting for my vehicle. So now I’m here just sitting for an hour while nothing is getting done. I wasn’t offered a discount, a loner vehicle or anything. I feel like they don’...
I recently purchased a used 2016 F-150 and less than a week after buying it the check engine light came on. I contacted the salesman and notified him of the problem and he contacted the service department (Dylan, who has been great to deal with). After getting the run around from the salesman and the "used car manager" about trying to make this problem right, since I've only had the car for 6 days and have driven it less than 50 miles from purchase, I took the car to the dealer for diagnostic and thankfully I bought the extended warranty ...
If handled correctly, something that starts out upsetting can turn into something good. I was upset when your Service Dept. Manager, Ed Moore informed me that my 2018 Escape needed an engine rebuild but he assured me that it was a fully covered repair. I told him that my husband had just been released from the hospital & my main concern was that I needed a car to run to pick up prescriptions and take him to follow up apts. Ed was very sympathetic to my needs & went out of his way to insure that I had a rental car ...
This dealership exceeded my expectations!! I had a horrible experience @ Precision Auto on Rt51 where i bought a car only to have it for 5 months. It was totally shot😡 needing a new motor. Coming into Kenny Ross Ford i wasnt to confident they could help.. But they got me in a new car of my choosing & with a lower interest rate & payment! The staff upstair & down are down to earth & super helpful & informative. Big shout out to Ed Moore & Gary Bac, THANK SO MUCH!! You guys rock! Id refer them & this dealer to ...
Great people, fast service, can’t beat it
I went to Kenny Ross Ford on route 88. I was dreading the car buying process as in the past I have been ripped off. But this experience was much different. My salesman Rocky was very blunt and to the point, absolutely no “BS.” Him and the manager Mr. Allen both worked with my husband and I so easily. Rocky let us test drive the vehicle we wanted alone while he figured out numbers and paperwork. Rocky and Mr. Allen both went out of their way to help us out and make sure we left with the new vehicle we wanted. ...
Great experience. First time buying from Kenny Ross. They worked with me on the price of my new vehicle. Daryl from the finance department was amazing.
⭐️⭐️⭐️⭐️⭐️ Experience when we-purchased 2 new vehicles a few months ago. So positive that we drive all the way from Verona to have our car’s serviced here! We have followed Ed the service manager for years. We’re he goes we go for ALL of our vehicle needs! Ed and his team made scheduling a breeze. The front desk staff welcomed us with smiles on their face 🙂 the staff was sure to keep us updated while the vehicle was being looked at. And we were not afraid when they called us with our total 😊 We would and have recommended the service ...
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